Full Circle Home
Full Circle Home

All collections

Orders

5 articles

Articles

I received the incorrect item, what should I do?

We are sorry to hear you received the wrong item. Please contact us here with your order number, images of the items which arrived damaged and confirm the best shipping address to arrange a replacement to.

My product is not working as expected?

We are sorry to hear your product is not working as expected. Please contact us here with your order number, images or videos of the items which are not working, a description of the issue and confirm the best shipping address to arrange a replacemen

My order arrived damaged, what should I do?

We are so sorry to hear you received your item in less than perfect condition. We pride ourselves in using environmentally friendly packaging and packing each order with care. Please contact us here with your order number, images of the items which a

What if I want to change or cancel my order?

Once an order is submitted online, it cannot be changed or cancelled. As orders are placed online, they are sent through to the warehouse for packing, and once an order reaches the warehouse, we are unable to cancel it. In order to provide you the be

Where can I check the status of my order?

To check the status of your order, please log into your account and you can track as your order moves from processing to shipping. If you know your order has shipped, you can track your packages through the shipping confirmation you received via emai