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Filters

What does Soma filter out?

Clean water is at the heart of our mission for our Soma products, both for our customers and for those around the world. The Soma filter is tested and certified against NSF/ANSI Standard 53 for the reduction of mercury, cadmium, and copper, and Stand

Are the filters compostable?

Soma filters are not biodegradable or compostable, due to the presence of ion exchange resin, which is used to help reduce heavy metals such as mercury and copper. We are working on better end of life options, but in the meantime recommend reusing yo

Is it normal for black water to come out of my filter?

With our filters, you may notice a little black water coming out of your reservoir during the first few fills. This is the result of carbon dust, which is a natural component of our filter. We understand that it might look alarming, but this should c

Why are these black spots on my filters?

Charcoal is included in all Soma filters to naturally filter the water. At times, the charcoal can bleed out in the packaging for the filter, the small black dots are completely safe and is the charcoal from the filter. The filter is still safe to us

How long unused do the filters last for?

We recommend using your filters once you receive them, however, the filters can last for up to four months in their packaging. We recommend using a new filter every two months.

When should I replace my filter?

Filters are good for 40 gallons of water, which we expect the typical household to drink over a 2 month period. This is about 2 full Soma Carafes per day (or about 1 Soma Pitcher/day).

What are the instructions for the water filter?

Soak: Begin by soaking your new filter, laying it flat in cold water for 15 minutes Rinse: Rinse your filter under running water for 10 secondsInsert: Align your filter and pushing it firmly into place, then put the lid back onFill: Give your plants

My water isn't tasting as good as I hoped, what can I do?

Please make sure to properly pre-soak and rinse your new filter to wash out any carbon dust that may have accumulated from manufacturing or from being jostled around during shipping. Next, check that your filter is sitting snugly in the reservoir. Yo

What should I do if I'm experiencing slow filtration?

Slow filtration is very likely just the result of some air getting stuck in the filter and can be resolved through simple troubleshooting:. 1) Soak your filter on its side in water for 15 minutes. 2) Give the filter a few gentle squeezes while it is