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We are sorry you did not receive your order. Please contact us here with your order number and confirmed shipping address and we will investigate with the courier.

My tracking states my order was delivered but I cannot find it?

Shipping

What are For Good products made from?

How can I dispose of my For Good products?

How can I compost my For Good products?

What if I don’t compost?

How long do For Good products take to compost?

How long do For Good products last?

How should I store my For Good products?

Is For Good packaging recyclable?

Is For Good parchment paper recyclable?

For Good

I received the incorrect item, what should I do?

My product is not working as expected?

My order arrived damaged, what should I do?

What if I want to change or cancel my order?

Where can I check the status of my order?

Orders

What is your return policy?

How do I request a return?

Can I exchange an item from my order?

How long does it take to process my return?

When will I receive my refund?

Returns

What diameter cleaning tools does this accommodate?

Are the foam pegs meant to be removable?​

Get a Grip - Mop & Broom Organizer

My Bottle Service is getting clogged, how can I troubleshoot?

Bottle Service - Glass Spray Bottle

My Soap Opera/Foamance is clogged, how do I troubleshoot?

What kind of soap can I use with the soap opera?

How do I wash these?

Soap Opera/Foamance - Soap Dispenser

How big is the Fresh Air Compost Bin?

Fresh Air - Compost Bin

How can I clean my Ziptucks?

Why were Ziptucks developed?

How is the EVA used in our ziptuck products different than the EVA in foams that off gasses formamide into the air?

Can you use Ziptucks to cook sous vide?

What are Ziptuck bags made of?

Ziptuck - Reusable Storage Bags

Is the Scrap Happy made using food-grade silicone?

Scrap Happy - Compost Collector

Are your sponges compostable?

Are all of the coconut products made from organic coconut plants?

Are the walnut shells sourced in another country and then sent to the country of manufacture or are they actually grown and shelled nearby to the plant?

What is the In a Nutshell made out of?

If I'm allergic to nuts, will the In a Nutshell or Neat Nut cause a reaction?

Do the sponges contain any toxic materials?

What substance is used to keep the sponges damp in the packaging?

Sponges

What materials are used in the Soma Bottle?

Is Soma Food Grade?

Does the Soma Kettle work on an induction stove?

Is the Soma Kettle dishwasher safe?

Soma

Is latex used in the dryer balls?

How long do the dryer balls last?

How many dryer balls should be used in each laundry load?

Are the dryer balls scented?

What is the max drying temperature or time that can be used with the dryer balls??

Loads of Fun - Dryer Balls

Will the hamper wrinkle?

Is this machine washable / how do I clean this product?

What are the dimensions of the hamper & how much does it hold?

Why is this not plastic-free?

Loads of Fun - Hamper

What materials are used in the wash bags?

How much can I fill the wash bags?

Do the wash bags prevent microfibers from being released into waterways?

What clothing items should go in the wash bags?

Loads of Fun - Wash Bags

What materials are used in the Iron & Steam Blanket?

Are there any flame retardants & PFAS used in the blanket?

How do I clean the blanket?

What is the max iron temperature or setting that can be used on the blanket?

What are the dimensions of the blanket when unfolded?

Is the blanket stain-resistant?

Loads of Fun - Iron & Steam Blanket

Are we exposed to microplastics while using and washing microfiber cleaning set?

What are the benefits of recycled microfiber?

How is the number of plastic bottles diverted calculated?

What do you mean by “removes bacteria from surfaces with just water”?

How does the grease cloth remove grease?

Renew - Microfiber Cloths

What is the plastic piece in the cup of the Stash for?

Why is the Stash made out of ceramic?

Why is the cup in the Stash removable?

Is the whole Stash set dishwasher safe?

Stash - Modular Ceramic Sinkside Organizer

Is the Tenacious C safe to use on carbon steel?

Tenacious C - Cast Iron Brush

What are the sourcing practices for the Tough Sheets?

How long does each sheet last?

How are these sheets bleached?

Will these sheets stain?

Are these biodegradable or compostable?

How do you wash these sheets?

How many paper towels do these sheets replace?

What do we use these sheets for?

Tough Sheets - Reusable Bamboo Towels

What is the Be Good made out of?

Is this safe to use on teflon or stainless steel pan?

Be Good - Dish Brush

Is the cotton used in the Good Sheet Dishcloths organic?

Are these sponge dishcloths compostable?

Good Sheets - Plant Based Dishcloths

How do I wash the Bubble Up?

How many ounces of liquid does it hold?

Bubble Up - Dish Brush Set

Can the clean again be recycled?

Clean Again - Super Absorbent Cleaning Cloths

Products

When will my order ship?

How long does shipping take?

Do you sell internationally?

I wish to sell your products wholesale

Wholesale

Do your products contain PFAs?

Are products BPA free and free of other toxic materials?

What are your bamboo products coated with?

Are your products free from formaldehyde?

Is your bamboo production sustainable?

What is the Global Recycled Standard?

Why Use Cellulose?

Why Use Recycled Plastic?

Where do you produce your products?

Would you be able to share your code of conduct or any other documentation about any social audits that your manufacturing facilities undergo?

Which products are compostable?

Sustainability

My tracking states my order was delivered but I cannot find it?Updated 4 years ago